Appointments
We offer appointments in order to reduce the waiting times for our patients. Every effort will be made to accommodate your preferred time and doctor, however this may not always be possible. A normal appointment length is ten minutes. Please inform our receptionist if you require extra time or if more than one person will be seeing the doctor.
We require at least two hours notice if you need to cancel an appointment. This allows us to provide our services to other patients that are in need.
Running Late!
Our doctors may be running late if they are delayed with urgent or complicated cases, or if earlier patients have themselves arrived late. We thank you for waiting and apologise in advance.
Online Appointments
We offer online appointment bookings through the BMC App, HotDoc and
Health Engine for your convenience. Please note:
Standard consultations will go for approximately 10 minutes and you will
be able to discuss 1-2 issues only.
The following appointments require more time and therefore need to be booked as long consults:
- Appointments to discuss more than 2 issues
- Appointments for new patients
- Skin Checks
- Forms/Paperwork- Centrelink forms, Citizenship
- Procedures
- Excisions
- Implanon insertions and removal
- Any WorkCover related issues-including certificates, case conference
etc. - Insurance Medical
- Pre-employment Medicals
- Health Assessments & Care Plans
Appointments that require the nurse including immunisations and travel vaccinations cannot be booked online. Please call our friendly reception staff to book an appointment
- Only 1 patient can be seen per standard consultation. Please book
separate appointments for each family member. - Please cancel any appointment that you cannot attend, either online or by
phone. Two non-attendances will incur a fee and further DNA’s may results in being removed from our patient list.
If appointments are booked outside these guidelines patients may be required to reschedule.
Please note: We keep appointments available for non-online bookings. Please call on the day if you need an appointment.
If you are a new patient to the practice please print and complete the new patient form prior to your appointment.
New Patient Form
Kindly download and fill the form if you before arrival for your appointment